Everyone was incredibly knowledgeable and helpful during my time here. Thank you!
Great team and and great service!
Love everyone and everything they do for me! Everyone is always attentive to my needs, always professional and at the same time making me feel like part of the family. Cheers!
Great experience! Caring, friendly & warm atmosphere! Great Eye Exam with the most efficient staff too!
Thank you for the friendly and professional experience.
The customer service is by far my favorite part of your practice.
Received excellent help while looking at new frames.
I always know I can count on University Optometry for excellent service and friendly staff.
Great experience & friendly doctor and staff members.
I love coming to university optometry! The support staff is awesome; it feels like family. Picking out a new frames with one of the support staff’s feels like having one of your own girlfriends there.
University optometry makes the best progressive glasses ever!
Very friendly and professional.
The service was great in every way!
Amazing experience at University Optometry Palo Alto. I needed new glasses and was considering getting prescription sunglasses as well. Andrea and Ariana helped me and were awesome! I didn’t know what kind of style and color I wanted or liked, so I must of tried on a million pairs. They both helped me narrow my options down and end up choosing the perfect frames. Now I have two new glasses that I absolutely love! Would highly recommend University Optometry to everyone I know for their selection on frames and a great staff that love what they do and are good at it 🙂
Ariana and Andrea helped me and they were amazing. Super patient and diligent, they gave me a lot of options of frames to pick from. They have great feedback, and their honest opinion on how the frames looked on my face. I would definitely recommend if you need frames, contacts, or any optometry appointments you should check them out.
The doctor and optometrists are all a pleasure to work with.
After years of going to the “family” optometrists, I finally branched out and discovered this place. This was the first time I’ve ever needed glasses and these people were extremely helpful and compassionate! I will continue going there for as long as I need to see!!
I’ve been fortunate enough to be able to call this office my home for all things related to my eyes for 20+ years. They go the extra mile with eye health care, not just “can you see the big E” and sell you a pair of glasses. I have recommended them to just about everyone. Dr. Ratinoff, Donna, and the staff are caring experts who make you feel right at home. Even though I have retired from my career in Palo Alto and live in Fremont, I gladly make the trip across the bay to continue having my eyes seen to by these great people.
Everyone is very personable and helpful! Thorough examinations and great glasses selection.
University Optometry is handsdown the best !!!I have had to use glasses and contacts for over 40 years. I have had many visits with other clinics and offices. By leaps and bounds Dr. Ratinoff, Donna, Andrea and their new addition Stacy has proven to be, by far, the best eye experience I could ever ask for.Dr Ratinoff is, without question, an expert in his field. Donna, Andrea and Stacy in support gives me the most satisfying experience.The glasses and sunglasses are of great quality and it is reflected in the prices. I may be spending a little more than I would like, but I am consistently happy with every aspect of service that they provide.I hate to sound like a advertisement, but I trust everyone here so much my entire family are patients of Dr Ratinoff. I would recommend University Optometry to everyone
I’ve been going here for 22 years. The service is excellent and the people are friendly and knowledgeable. Great selection of frames, too.
You have a lot of choices in regards to where you purchase your glasses or contacts from. I choose to get mine here and I’ve been doing so for the past 10 years or so. Even after moving almost all the way to Morgan Hill I still come here because its a family owned and operated practice which has always been helpful and very friendly.One evening about a year ago my wife and I were heading out of town for the weekend and her glasses broke. We called HER optometrist in Mountain View only to be told “sorry we’re closing in 10 minutes. Come in on Monday.”So I called University Optometry and told Donna our issue, she said “come on in we’ll see if we can do something. How far away are you?” We were going to be passing through the area anyway on our way out of town so it didn’t take long to get there. We arrived shortly before their normal closing time on a Friday and Donna not only fixed my wife’s glasses but didn’t even charge us anything (Shhhh! I didn’t say that!). If that isn’t customer service I don’t know what is. It wasn’t as if my wife bought her glasses here!My wife’s glasses are still fixed today by the way and now instead of seeing her optometrist, we both come here instead.Thanks again Donna! 🙂
I have had my optometric needs met at University Optometry for decades with unfailing excellence of service. The staff has been unfailingly polite and professional over the years. Consideration of my needs has always been the watchword at University Optometry. I consider Dr. Ratinoff, his wife Donna, and the friendly professional staff as part of my extended family. I have often recommended the services of University Optometry to friends over the decades who seek state-of-the-art considerate service to meet all their optometric needs in an atmosphere of competence and care. Dr. Ratinoff, his wife Donna, and their staff exemplify the highest standards of professionalism and care in every respect. I recommend their services without reservation if you seek the best in care.