Started going here - super chill but professional. Dr Lydia was both knowledgeable, but friendly. No pressure environment. Strong recommend. Parking is in the middle field side, not the university... Show More
Started going here - super chill but professional. Dr Lydia was both knowledgeable, but friendly. No pressure environment. Strong recommend. Parking is in the middle field side, not the university side, so just know that and you’re good.
~ Jason K.
Dr. Matthew is superb, and so is her new colleague who adjusted the stem of my glasses (bent by another optical business) perfectly. High fives and gratitude to University Optical!... Show More
Dr. Matthew is superb, and so is her new colleague who adjusted the stem of my glasses (bent by another optical business) perfectly. High fives and gratitude to University Optical!
~ Jody M.
I've been going here for years and I always find the staff to be really friendly and helpful.
~ Bob W.
The exam was very thorough and the service for frame selection was excellent!
~ R A.
I’ve been coming here for years, and the kindness of the staff is a big reason why I keep coming back. From the fun banter with the reception team to... Show More
I’ve been coming here for years, and the kindness of the staff is a big reason why I keep coming back. From the fun banter with the reception team to Dr. Lydia Philip taking a moment to check in with me as a person when I was having a tough day today and feeling frazzled, the care here feels genuinely human. They also consistently go the extra mile to make sure I’m getting the rebate and the best price for my contacts. It’s a place that combines professionalism with real warmth, and I truly appreciate that.
~ Margot H.
University Optometry had an amazing frames selection, very helpful front desk personnel, they respect time of the costumers. I had been coming g there for my glasses for many years... Show More
University Optometry had an amazing frames selection, very helpful front desk personnel, they respect time of the costumers. I had been coming g there for my glasses for many years and always had great experience and costumer service. I would highly recommend them to anyone
~ Olga A.
The optometrist and staff were very knowledgeable and answered all my questions.
~ Richard M.
My new prescription is perfect and the larger frame is helping me be safer as I walk since everything is in the distance lense. Reading is fine too as the... Show More
My new prescription is perfect and the larger frame is helping me be safer as I walk since everything is in the distance lense. Reading is fine too as the tear drop lense is placed correctly. Staff are all great at UO.
~ Eleanor W.
I have been a patient since 2007 while I was living in Palo Alto. Even after I moved to a different area, I still keep going there. The doctors and... Show More
I have been a patient since 2007 while I was living in Palo Alto. Even after I moved to a different area, I still keep going there. The doctors and the staff are very friendly and willing to go extra mile to ensure I receive the best care. I highly recommend their services.
~ Samantha K.
Staff are super friendly and nice. Good selection of kids frame
~ Lucy L.
Excellent service and very helpful and kind staff
~ Alex E.
I’ve been coming to this optometrist since I moved to the Bay Area in the mid-1980s. Even after moving to San Jose I would make the trip up. As the... Show More
I’ve been coming to this optometrist since I moved to the Bay Area in the mid-1980s. Even after moving to San Jose I would make the trip up. As the original owners transitioned to new team of doctors I was not sure what to expect but I have nothing but praise for the new members of the practice. Not only have they been keeping me seeing clearly for regular, sun, and computer glasses but also they flagged a health issue with my (now aging!) eyes and got me in to see a specialist where it is now under control.
~ Barbara M.
Dr Yim provides a thorough exam and makes time to address any questions. Staff are friendly and helpful.
~ Justin
Friendly environment no pressure to buy anything the optometrist Dr. Rato off is a 5 plus star ⭐️
~ gladys m.
Clear and patient communication to answer questions, fast and efficient, and good help with selecting frames
~ Nicholas H.
Christiana is perfect optometrist, thanks for her advice and service
~ Danny Y.
These guys set me up with some new glasses which probably cured a headache problem I was having. Very thankful for their help.
~ Greg C.
This place was awesome. I haven’t had my eyes checked in years. The staff were professional and polite. The doctor was extremely thorough and took the time to explain to... Show More
This place was awesome. I haven’t had my eyes checked in years. The staff were professional and polite. The doctor was extremely thorough and took the time to explain to me what was going on.
~ Kathrine B.
Always friendly staff who explains everything clearly. Glad to have found this practice over a decade ago.
~ Stacy K.
A friend referred me to University Optometry as I had a bad experience at another office who lacked customer service when picking out frames. I had my prescription in hand... Show More
A friend referred me to University Optometry as I had a bad experience at another office who lacked customer service when picking out frames. I had my prescription in hand so I called University Optometry. They only allow appointments due to covid. When I arrived I called the number on the door and they welcomed me in. I was assisted by Bob Valdez for my styling. I told him I was doubled covered but didn’t want to spend a arm and a leg on frames. I also told him my face is wide so it’s hard to find eyeglasses that compliment me. He was able to show me different options In different price points and was updating me on my total out of pocket cost estimate as we went. I selected two pairs of glasses. One for computer work and a pair of prescription sunglasses. Once he wrote up my paperwork I thought we were done but he measured my face with the glasses and also marked where on the lenses my pupil is centered. I wish I would of sought this place out to begin with! It was well worth the 30 minute commute!
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