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We are near the corner of University Ave and Middlefield Road in Palo Alto

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Home » Vision Center » Meet The Friendly Staff at University Optometry

Meet The Friendly Staff at University Optometry

Our exceptional, friendly staff is our greatest asset at our Palo Alto Optometry office. They are excited about what they do, and they care personally about getting the best results for our patients.
Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.
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Anne Shebeck

Anne is the Office Manager at University Optometry and a California Licensed Optician, certified by the American Board of Opticianry. She ensures that the day-to-day business of the office runs smoothly. She makes service a priority, manages insurance billing, and loves to help our patients find their perfect eyewear! She spends her leisure time listening to live music at any of the amazing venues here in the Bay Area. She enjoys reading a good book or watching the latest series on television with her husband and adorable dog!

Donna-Ratinoff

Donna G. Ratinoff

Donna has been with University Optometry since 1987.

She loves to spend her leisure time with her granddaughters, which number 4! Her passion is shopping, day or night, in any city across the world at any unique boutique. She also loves getting lost in a good book with Godiva at her side.

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Matia Kim

Front Desk Coordinator/Optometric Technician

Matia is our Front Desk Coordinator/Optometric Technician. Matia was born and raised in Sacramento, CA. He received his Bachelor’s degree in Psychology at the University of California, Los Angeles in 2019. He has been a part of the optical industry since 2015 and joined the University Optometry team summer of 2019. He helps patients by conducting the pre-exam screenings and training new contact lens wearers. Matia enjoys helping patients find frames that have the right balance of fashion and comfort.

He is passionate about watching and playing sports such as basketball, football, soccer, and spikeball. With limitations due to COVID, he has taken the time to reignite his love for the wilderness as an accomplished Eagle Scout. Going on hikes and camping are activities that he looks forward to over the weekends

BOB

Bob

Optician

Bob is a well-known and trusted optician who arrived at University Optometry with 13 years of experience as an optician working at highly respected optometry offices in San Jose and Campbell. He strives to educate our patients on the best options available for their optical and fashion needs. With a vast knowledge of VSP and Eyemed insurance Bob can clearly explain your coverage and suggest the best way to utilize your coverage.  He enjoys a challenge and excels at troubleshooting and adjustments.  Bob takes pride in being an optician and sets the standard for providing superior care to each of our patients. Bob enjoys staying up-to-date on frame trends and lens technologies.  He especially focuses on making sure each individual enjoys their experience choosing their new eyewear.

When not at work Bob loves to have adventures with his wife and young twins. He enjoys a great historical documentary, going to live concerts, and rooting for his Chicago Bears.

 

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